Privacy Policy Effective Date: [4th October, 2024]

• Scope and Applicability

This Privacy Policy applies to all information collected, stored, and processed by Hiramani Aarogyadham through our website, mobile applications, and other digital platforms. It also extends to any personal and medical information shared with us while obtaining treatment at our facility.

• Collection of Information

We collect and store various types of information, including

• (A) Personal Information
• Name, contact number, email address, and demographic details.
• Any other information voluntarily provided by you while booking appointments or requesting services.

• (B) Medical Information
• Health records, medical history, treatment details, and doctor consultations.
• Any other information relevant to your medical care at Hiramani Aarogyadham.

• (C) Automated Data Collection
• IP address, browser type, device details, and website usage patterns.
• Cookies and similar technologies to enhance user experience.

• Use of Collected Information

We use the collected information for the following purposes

Providing medical and wellness services.

Scheduling appointments and sending reminders.

Responding to inquiries and providing customer support.

Sending updates regarding our services, events, and promotions.

Improving our website’s functionality and user experience.

Ensuring compliance with applicable legal and regulatory requirements.

• Communication Policy

Hiramani Aarogyadham may contact you via phone calls, SMS, emails, or online messaging platforms (e.g., WhatsApp, social media) for appointment confirmations, follow-ups, and updates on our services.

If you wish to opt out of these communications, you may

Inform the caller at the time of communication.

Click the “unsubscribe” link in our emails.

• Data Security and Confidentiality

We take reasonable precautions to safeguard your personal and medical information from unauthorized access, disclosure, or misuse. Our security measures include:

Industry-standard encryption and secure storage systems.

Limited access to personal and medical data on a need-to-know basis.

Regular audits and updates to ensure data protection compliance.

However, while we strive to protect your data, we cannot guarantee complete security over electronic communications and online data transmissions.

• Third-Party Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share necessary details with:

Authorized medical professionals involved in your treatment.

Government agencies, if required by law.

Third-party service providers who assist in operational functions (e.g., appointment scheduling, IT services) under strict confidentiality agreements.

• Cookies and Third-Party Tools

We use cookies and third-party tools to enhance your browsing experience. These tools may collect anonymous data regarding website usage. You can disable cookies in your browser settings, but this may affect certain functionalities of our website.

• Policy Updates and Modifications

Hiramani Aarogyadham reserves the right to update this Privacy Policy periodically. Any changes will be posted on our website, and continued use of our services implies acceptance of the revised policy.

• Links to External Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Users are advised to review their privacy policies before sharing any personal information.

• Legal Compliance and Jurisdiction

This Privacy Policy is governed by the laws of India. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat.

• Contact Information

Hiramani AarogyadhamBh
Annapurnadham Mandir,
Nr. Swaminarayan Farm,
Adalaj

By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.